Privacy Policy
Last updated: 20/07/2026
Who We Are
Our website address is: https://protonpuchong.com.
This website is operated by an authorised Proton Sales Advisor to provide information about Proton vehicles, current promotions, financing applications, test drives, trade-ins and vehicle bookings.
This website is an independent Sales Advisor website and is not the official corporate website of Proton Holdings Berhad.
Information We Collect
We may collect personal information when you:
Submit an enquiry through our website.
Contact us through WhatsApp, telephone or email.
Request a quotation or vehicle price list.
Apply for vehicle financing.
Book a test drive.
Submit a vehicle booking or trade-in enquiry.
The information collected may include:
Full name.
Telephone number.
Email address.
Preferred Proton model.
Location.
Financing or loan-related information.
Trade-in vehicle information.
Any other information provided through our forms or communication channels.
We may also automatically collect technical information such as your IP address, browser type, device information and pages visited.
How We Use Your Information
We may use your personal information to:
Respond to your enquiries.
Provide vehicle prices, promotions and product information.
Arrange test drives or showroom appointments.
Assist with vehicle booking and financing applications.
Process trade-in enquiries.
Contact you through telephone, WhatsApp or email.
Improve our website, services and customer experience.
Prevent fraud, spam or misuse of the website.
Comply with legal and administrative requirements.
Vehicle Financing Applications
If you provide information for a vehicle financing application, the information may be shared with authorised Proton representatives, financial institutions or other relevant parties for the purpose of assessing and processing your application.
Submitting an enquiry or financing application does not guarantee approval. All financing applications are subject to the terms, conditions and approval of the relevant financial institution.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.
Cookies may collect information such as:
Browser type.
Device type.
Pages visited.
Time spent on the website.
Referral source.
General website interaction.
You may disable cookies through your browser settings. However, certain website features may not function properly when cookies are disabled.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, maps, social media posts or other external content.
Embedded content from third-party websites behaves in the same way as if you visited those websites directly. These third-party websites may collect information about you, use cookies and monitor your interaction with their content.
Examples may include:
YouTube.
Google Maps.
Facebook.
Instagram.
TikTok.
WhatsApp.
These services are governed by their respective privacy policies.
Analytics and Advertising
We may use third-party analytics or advertising services to understand how visitors use our website and to measure the effectiveness of our marketing campaigns.
These services may include:
Google Analytics.
Google Ads.
Meta Pixel.
TikTok Pixel.
These platforms may use cookies or similar technologies to collect website usage information according to their respective privacy policies.
Who We Share Your Information With
We do not sell or rent your personal information.
Your information may be shared only when necessary with:
Authorised Proton personnel or representatives.
Financial institutions processing financing applications.
Insurance providers.
Vehicle registration or administrative service providers.
Website hosting, security and technical service providers.
Government agencies or legal authorities when required by law.
Only information necessary to perform the relevant service will be shared.
How Long We Retain Your Information
We retain personal information only for as long as necessary to:
Respond to enquiries.
Process bookings or applications.
Maintain customer service records.
Fulfil administrative or legal obligations.
Protect the security and integrity of our services.
Information that is no longer required may be securely deleted or anonymised.
Data Security
We take reasonable administrative and technical measures to protect personal information from:
Unauthorised access.
Loss.
Misuse.
Disclosure.
Modification.
Destruction.
However, no method of electronic transmission or online storage can be guaranteed to be completely secure.
Your Rights
You may contact us to:
Request access to your personal information.
Correct inaccurate or incomplete information.
Update your contact details.
Withdraw your consent for certain uses.
Request the deletion of your personal information, subject to legal or administrative requirements.
Request that we stop sending promotional messages.
External Links
Our website may contain links to external websites.
We are not responsible for the content, security or privacy practices of third-party websites. You are encouraged to review the privacy policy of any external website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the latest revision date. Continued use of the website after changes are published indicates acceptance of the updated Privacy Policy.
Contact Us
For enquiries regarding this Privacy Policy or your personal information, please contact:
Website: https://protonpuchong.com
Sales Advisor: Khai
Telephone / WhatsApp: 011-25603199
Email: khaiproton13@gmail.com
Location: Proton Puchong, Selangor
By using this website and submitting your personal information, you acknowledge that you have read and understood this Privacy Policy.
