Privacy Policy

Who We Are

This website is operated by an authorised Proton Sales Advisor to provide information and assistance relating to Proton vehicles, promotions, financing enquiries, test drives, trade-ins and vehicle bookings. This is an independent Sales Advisor website and is not the official corporate website of Proton Holdings Berhad.

Information We Collect

When you contact us or submit an enquiry, we may receive information such as your name, telephone number, email address, preferred Proton model, location, financing-related details, trade-in vehicle information and any message you choose to provide.

This static website is designed to send enquiry details to WhatsApp. The website itself does not require a customer database for the enquiry forms included in this build.

How We Use Your Information

• To respond to enquiries and provide vehicle information.
• To arrange test drives, appointments and vehicle bookings.
• To assist with financing and trade-in enquiries.
• To communicate with you through telephone, WhatsApp or email.
• To improve website performance, security and customer experience.

Financing and Third Parties

If you proceed with a financing application or another service that requires third-party processing, relevant information may be shared with authorised dealership personnel, financial institutions, insurers or administrative service providers as necessary to process your request. Financing approval is subject to the relevant financial institution.

Cookies, Analytics and Advertising

This website may use cookies or similar technologies if analytics or advertising tools such as Google Analytics, Google Ads, Google Tag Manager, Meta Pixel or other measurement services are installed. These services may process technical information such as browser type, device information, pages visited and campaign interactions according to their own privacy policies.

Data Security and Retention

Reasonable measures should be taken to protect personal information against unauthorised access, loss or misuse. Information should only be retained for as long as necessary for customer service, administration, legal obligations or the purpose for which it was collected.

Your Choices

You may contact us to request access to, correction of or deletion of personal information held by us, subject to applicable legal or administrative requirements. You may also request that promotional communication be stopped.

External Links

This website may link to WhatsApp, Proton-related resources, social media or other third-party websites. We are not responsible for the privacy practices, security or content of third-party websites.

Contact

We may update this Privacy Policy from time to time. The latest version will be published on this page.

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