Terms & Conditions

1. About This Website

This website is operated by a Proton Sales Advisor to provide information and assistance relating to Proton vehicles, including models, promotions, vehicle bookings, test drives, financing enquiries and trade-in assistance. This is an independent Sales Advisor website and is not the official corporate website of Proton Holdings Berhad.

2. Vehicle Information

We make reasonable efforts to present useful information, but vehicle prices, specifications, colours, accessories, promotions, rebates, financing rates, estimated instalments, availability and delivery periods may change without prior notice.

Vehicle images are for illustration purposes. Please confirm important information with the Sales Advisor before making a booking, payment or purchase decision.

3. Prices and Promotions

Prices and promotional offers are subject to the applicable campaign period, model and variant availability, registration requirements, dealership terms, financing approval and other relevant conditions. Promotions may be changed, extended or withdrawn.

4. Quotations and Financing

Any price, instalment or financing estimate provided through this website or WhatsApp is for reference unless confirmed in official documentation. Financing applications are assessed and approved by the relevant bank or financial institution. This website and the Sales Advisor cannot guarantee approval, financing amount, rate, down payment or approval time.

5. Vehicle Booking

Submitting a website form or WhatsApp message does not automatically reserve a vehicle. A booking is only confirmed after the required customer information and payment process have been completed and an official confirmation or receipt has been issued by the relevant party.

6. Test Drive

Test-drive requests are subject to appointment confirmation, vehicle availability, dealership operating hours, a valid driving licence and applicable safety requirements. The requested model, date or time is not guaranteed until confirmed.

7. Trade-In

Any trade-in value communicated from basic details, photographs or WhatsApp is an initial estimate. Final value may depend on physical inspection, vehicle age, mileage, service history, accident history, condition, outstanding financing and market factors.

8. Availability and Delivery

Vehicle availability and estimated delivery timing can be affected by model, variant and colour allocation, financing approval, documentation, insurance, registration, logistics and dealership stock. Any delivery date should be treated as an estimate unless officially confirmed.

9. Payments

10. External Services and Links

This website may contain links to WhatsApp, social media, maps, financing resources or other external services. Those third-party websites and services operate under their own terms and privacy practices.

11. Limitation of Liability

To the extent permitted by applicable law, the website operator is not responsible for loss arising solely from reliance on outdated or unconfirmed website information, third-party service interruptions, external websites or circumstances outside reasonable control. Always request current written confirmation for material purchase information.

12. Changes to These Terms

These Terms & Conditions may be updated from time to time. The latest version will be published on this page.

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